Terms and Conditions of Purchase
Terms and Conditions
of Purchase
The terms governing the purchase of courses, subscriptions, and training programs at IP Academy.
1. Who Provides
the Service
Irene Palomares Gallego
- Tax ID:
- 03930962D
- Address:
- Avenida Víctimas del Terrorismo 4, portal 4, 1A
28660 Boadilla del Monte, Madrid (Spain) - Contact email:
- support@irenepalomares.com
- Website:
- irenepalomares.com
Activity: dance training (salsa and related styles) delivered online and in person.
2. Purpose
These terms govern the purchase of the products and services offered on this website. By making a purchase, you accept these terms in full. We recommend reading them carefully and keeping a copy.
We may update these terms at any time. The version applicable to your purchase is the one in effect at the time it is made.
3. What You Can
Purchase
- Standard: online video courses — access to recorded content, available from your personal area.
- Basic: live class subscription — a recurring monthly fee with access to live and recorded classes.
- Gold: comprehensive training — a one-to-one mentoring program, available only after an initial assessment call and under the terms of the contract you sign before you start.
- In-person classes and Valyrio Company — you book your spot online and pay for it in cash at the door, subject to availability.
- Private lessons and choreography coaching — private sessions on a date we agree with you, subject to availability.
- Bootcamp (choreographic groups) — access to a choreography and to Irene's feedback on your videos to get you ready to perform; the event ticket is sold by its organisers.
4. Prices
and Payment
All prices are shown in euros and include applicable taxes. The price applicable is the one in effect at the time of purchase.
Standard courses, the Basic subscription, and any other products you pay for on the website are paid by credit or debit card or by other methods shown at checkout, and the charge is made when you confirm your order.
In-person classes and the Valyrio Company work differently: you book your spot online without paying anything, and pay for it in cash only, at the door.
With the Basic subscription, you are charged automatically every month until you cancel. You can cancel at any time from your personal area or by writing to us.
5. Access to
Content
Once payment is confirmed, you will receive an email with your access details. Content is available immediately unless stated otherwise on the product page.
If you do not receive access or experience any technical issue, write to us at support@irenepalomares.com and we will resolve it.
6. Right of
Withdrawal
As a consumer, you have the right to withdraw from the purchase within 14 calendar days without needing to give a reason.
Important exception for digital content. Under consumer protection regulations, the right of withdrawal does not apply to digital content when its performance has begun with your express consent and your acknowledgment that, as a result, you lose that right.
In practice: if you access the course and start viewing its content within the 14-day period, you lose the right of withdrawal for that course. If you have not accessed the content, you retain the right in full.
Services (in-person classes and the Valyrio Company, private lessons and the BootCamp) have their own cancellation and refund terms. Those terms, special cases and how to request a refund are set out in our Returns and Refunds Policy.
7. The
Gold program
Given its nature, this program has its own conditions:
- It is arranged following a prior assessment call, not through direct purchase.
- It includes one-to-one mentoring, feedback and access to the program materials.
- Its specific terms, including payment and refunds, are set out in the contract you sign before you start.
8. Use of Content and
Intellectual Property
All material (videos, choreography, documents, and supporting materials) is the property of Irene Palomares Gallego and is protected under intellectual property law.
Your purchase grants you a personal, non-transferable right of use. Downloading, copying, sharing, reselling, publicly distributing, or using the material for commercial purposes or your own training activities without written authorization is not permitted.
Non-compliance may result in immediate cancellation of access without entitlement to a refund, in addition to any legal action that may apply.
9. Your
Obligations
- Provide accurate information when making a purchase.
- Keep your access credentials secure and do not share them with third parties.
- Practice responsibly, respecting your physical limits. Dancing involves physical activity; if you have any medical condition, consult a healthcare professional before starting.
10. Data
Protection
Your data is processed in accordance with current regulations and for the purpose of managing your purchase, providing access to the content, and offering you support. You can find the details in our Privacy Policy and exercise your rights of access, rectification, erasure, objection, restriction, and portability by writing to support@irenepalomares.com.
11. Customer Service
and Complaints
For any query, issue, or complaint, write to us at support@irenepalomares.com. We respond within a maximum of 5 business days.
If our reply doesn't resolve your complaint, you can contact the consumer affairs office of your region or your local consumer information office (OMIC) in Spain. If you live in another EU country, you can contact the European Consumer Centre in your country.
12. Applicable
Law
These terms are governed by Spanish law. Any disputes shall be subject to the jurisdiction of the courts and tribunals that correspond under applicable consumer protection regulations.